Food Concepts Plc was incorporated on 6 December 1999 as Food Concepts & Entertainment Limited and commenced operations in 2000. The Company was converted from a Private Limited Liability Company into a Public Limited Liability Company and the Company’s name was subsequently changed to Food Concepts Plc. by a Special Resolution dated 10 May 2009.
Following its incorporation, Food Concepts secured franchises from reputable South African Quick Service Restaurant operators to manage and operate their brands in Nigeria. The Company subsequently acquired and developed other Brands, such as, Chicken Republic, PieXpress, Butterfield, Yum Yum and The Chop Box.
Chicken Republic is currently trading in 129 locations across Nigeria and Ghana and has plans in place to operate 430 stores by the end of 2024.
PieXpress began trading in 2019 and we presently operate 48 stores in Nigeria, with plans in place to operate 247 PieXpress units by the end of 2024.
We recently launched our new brand, The Chop Box and presently have one outlet in Lagos.
“People Capability Always” is a driving force in our business. On this basis, our Human Resources Division and purpose-built training centres are designed to train, upskill, and develop the capability of every person that we employ on an ongoing basis.
We also recognise and reward our people with competitive salaries and various incentive programmes.
We hold Staff Forum Meetings, during which Staff Representatives from across the business get the opportunity to meet to discuss concerns and make suggestions to improve the business, as well as receive updates on business performance. This provides the business with valuable feedback on ways to improve operations and the working lives of our employees.
We also hold quarterly communication meetings, where managers across the business receive updates on business performance and get the opportunity to ask the Executive’s questions.
Our ambitious expansion plans, makes the need to develop our team greater than ever before. Going forward, we will focus on developing more managers, as well as enhancing their managerial and leadership skills to ensure additional value across the business.
We are passionate, relevant, caring, respectful and committed.
We act with integrity and take pride in ourselves, our company and country.
We add value to everyone and in everything we do.
Execution is what we do best.
We take initiative and push forward to exceed expectations and achieve our goals.
People Capability Always is based on the idea that you don’t build a business, you build people and people build the business. This is the ideology of the Human Resources Department, working together with the divisions, to actualise the objectives and goals of the organisation. On this basis, we train, develop talent, recognise and reward our people, whilst enriching their lives and growing our business in the process.
Our Recruitment Philosophy
Food Concepts is committed to creating a diverse environment across our business and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Recognition & Reward
As the business grows, we continually seek opportunities to reward our people for their contribution and commitment. We pay our staff competitive salaries and offer various incentives programmes. For those working in revenue generating divisions, your reward is in your hands! The harder you work towards delivering your targets the more you earn. We also have a Product of the Month incentive, which is paid to store employees who have exceeded their sales targets, as well as, an employee of the month incentive, which is based on a peer-to-peer nomination system. Each year, all employees across divisions have the opportunity to earn a performance bonus, which is based on a combination of company, division and individual performance.
Training & Development
At Food Concepts, all new employees, regardless of their position in the organisation, start their induction at the heartbeat of our business…in our stores.
We have state-of-the-art training centres, through which we have trained over 3 000 employees. To support our aggressive expansion plans and our commitment to grow talent internally, we have implemented the OMEGA Development Program. This program has been instrumental in training and developing our people to ensure they are well prepared for their career growth and promotion into management roles.
Our world of innovation places great value in recruiting, retaining, developing and rewarding the highly talented individuals who take charge of their career whilst we provide the enabling environment to nurture it.
Our Operations Division is responsible for the daily operations of our Chicken Republic, PieXpress and The Chop Box Brands. This division is focused on driving sustainable, year-on-year profitability by growing top-line sales and managing our operational expenses. Our key focus is to build strong people capability that enables an enhanced customer experience, with great quality food at everyday affordable prices. We are heavily focused on driving speed of service and creating an environment that is clean, fresh, well-lit and hygienic, whilst applying a disciplined approach to delivering operational excellence.
We have a clear focus on our key performance indicators:
Sales Growth & Profit Growth
Our Property Development & Franchising division continues to grow, with the addition of new franchise stores, the opening of new company stores and the upgrading and maintenance of existing stores. We continue to build our infrastructure to support the business and our Brands with the addition of 5 new pie production and 3 warehouse facilities.
All these activities contribute to our performance and enhance stakeholder experience for franchisees, employees, partners and shareholders alike.
We have been able to effectively manage our setup costs, despite the devaluation of the Naira and the harsh economic conditions. Among others, bulk purchase of key assets has allowed us to negotiate lucrative discounts, which has contributed to greater returns on investments.
We have and will continue to grow the capacity of both people and other resources within this division to ensure a solid, pre-emptive, responsive and effective strategic implementation plan that delivers ROI.
Our strategic focus areas moving forward include:
The Supply Chain Division (SCD) continues to grow and support the business by catering for the increased demand and delivery of great tasting, high quality products to our stores “On Time in Full”. Key activities that fall under SCD include:
The Procurement function is centralised and is responsible for the sourcing and purchasing of all food and packaging products, equipment and other restaurant supplies. The mission of the unit is to provide the “lowest possible sustainable store-delivered prices” for restaurant products and equipment. To achieve this, the unit leverages on the system’s scale to drive cost savings and effectiveness in its day-to-day function.
We work closely with suppliers to encourage innovation, assure best practices and drive continuous improvement. Leveraging scale, supply chain infrastructure and risk management strategies, the division also collaborates with suppliers towards achieving competitive, predictable food and packaging costs over the long term.
Warehousing and Distribution Unit
The business operates a hub and spoke network model across the country. This reduces transportation costs, improves cycle times and reduces inventory in the restaurants and at the warehouses. Delivery of stock items to the stores are carried out through the deployment of Company-owned fleet and third-party Logistics Service Providers to ensure timely and effective distribution to the stores.
Pie Production Unit
Food Concepts operates 10 strategically positioned pie production facilities around the country. These facilities are set up to satisfy our customers’ needs for fresh and tasty baked products via our Chicken Republic and PieXpress stores, as well as to meet the increasing demand for bulk catering requests.
Our Central Kitchen operation in Lagos creates our authentic West African spice blends for all our Chicken Republic stores and Pie Production facilities. Our spices are procured and manufactured locally, and this facility produces all the requirements for our Chicken Republic and PieXpress Brands in Nigeria and Ghana. The Central Kitchen brings to the fore several benefits such as:
Our Central Kitchen supports all Chicken Republic and PieXpress stores, both company-owned and franchised. We produce semi-finished and finished items and deliver fresh vegetables to Lagos stores.
The Shared Services Division serves as the bedrock of the organisation as it focuses on the consolidated performance and position of the organisation, its subsidiaries, its associated companies and related entities.
The division provides the requisite support to the business and the other divisions to achieve the overall objective of maximising profitability through sales growth and reduced cost. The division is responsible for driving the overall company strategy summarised in the budgets, forecast and business plans and ensures the monitoring and achievement of the company’s overall strategy.
The Shared Services Division is responsible for raising capital to support the business strategy and growth plans, as well as to ensure the effective management of working capital, which enables smooth operation of the business.
It is also responsible for generating investment income through effective treasury operations and managing of the company’s information technology. The division ensures that proper risk management procedures are in place within the organisation to identify and manage the risks in the business and that policies, controls and procedures are in place to ensure that the organisation’s overall objectives are met.
Shared Services is also responsible for new product development, as well as quality assurance (including both ISO and legal compliance), whilst ensuring that the company’s products are effectively communicated through marketing activities to third parties.
The division comprises the following departments:
The Finance department is responsible for the following key activities within the organisation:
The FP&A department is responsible for the following key activities within the organisation:
The Risk & Compliance department is responsible for the following key activities within the organisation:
The Quality & HSE department is responsible for the following key activities within the organisation:
The Admin department is responsible for the following key activities within the organisation:
The Legal department is responsible for the following key activities within the organisation:
The IT department is responsible for the following key activities within the organisation:
The Marketing department is responsible for the following key activities within the organisation:
The Internal Audit department is an independent, objective assurance and consulting activity designed to add value and improve the organisation’s operations. The head of this department reports directly to the Audit Committee of the Board to maintain its independence. The internal audit department is responsible for the following key activities within the organisation:
In 2019 Food Concepts was awarded ISO22000:2018 Food Safety Management System certification for our Lagos Central Kitchen and Chicken Republic, Ilupeju.
ISO22000:2018 is the latest certification, based on a Food Safety Management System (FSMS) that can be awarded to any organisation in the food chain – from farm to fork.
In 2020, Food Concepts was re-certified for ISO 22000:2018 after a successful surveillance audit by the certification body, and an additional 5 Chicken Republic stores in Lagos were certified to ISO 22000:2018, namely, Opebi, Gbagada, Idimu. Freedom Way and Awolowo 1.
Food Concepts is proud to announce that we were recently awarded ISO Certification in the following standards: ISO14001:2015 (Environmental Management), ISO 45001:2018 (Occupational Health and Safety), and ISO 9001:2015 (Quality Management System) using an Integrated Management System approach.
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